Legal

Grievance redressal

How to raise a complaint about the partner programme, and who will respond.

[legal copy pending] The final text of this page is being reviewed and will be published here. Version and effective date:[Version / effective date].

What this page will cover

  • Name and contact details of the grievance officer
  • How to submit a grievance and what to include
  • Acknowledgement and resolution timelines
  • Escalation if you are not satisfied with the response

Questions in the meantime? See Contact.